Because HR is held accountable for expenditures related to its initiatives, programs, projects and services, measuring the ROI of a particular proposed initiative can aid in making its business case.
Proactively forecasting the ROI of a proposed initiative, or measuring the ROI of a program post-implementation, may secure the added respect and support of senior leadership, and highlight the ways in which HR contributes to the organization's strategic goals.
Measuring ROI can be especially useful in any number of diverse campaigns and initiatives, including those touching on employee relations issues, employee wellness, learning and development, and recruiting and retention.