Employee Experience: What It Is, Why It Matters

Author: Kate Pritchard, People Insight

Introduction

In a changing world of work, formulating a strategy to improve the employee experience is critical to attracting, retaining and getting the most from employees. Focusing on the experience for every employee should be a priority for HR teams if they want their organizations to thrive.

This guide explains what employee experience is and discusses the importance of getting it right. It should be reviewed together with other parts of the series on employee experience:

• Factors Contributing to a Positive Employee Experience
• Optimizing the Employee Experience Across the Employee Lifecycle
• Seeking and Acting on Employee Feedback