Performance Management

Author: Neil Rankin

US Consultant: Julie DiMauro

Summary

• Successful performance management is fundamental to organizational effectiveness. See The Importance of Managing Performance, What Is Performance Management? and Performance Management Success Factors.
• Effective training is central to the success of performance management. See Training in Performance Management.
• The day-to-day supervision of the performance of individuals and teams should run alongside a formal framework under which their performance is assessed and improved. See Day-to-Day Performance Management and Formal Performance Management.
• It is important that employers identify measures of performance that are relevant, objective and easily assessed. See Measures of Performance for Formal Reviews, Identifying the Performance Measures and Personal Objectives.
• Individuals and their managers will need motivating to take part in performance management, and their compliance should be monitored. See Motivating Employees and Managers, Psychological and Career Rewards and Systems that Ensure Conformance.
• Formal performance reviews are often linked to training and development provision. See Personal Development Plans.
• Performance assessment can be broadened from just the views of the individual and his or her manager to include the perceptions of others who experience the individual's performance. See 360° Assessment.
• Formal performance appraisal systems usually require review and renewal every few years. See Renewing Formal Systems.