Seeking and Acting on Employee Feedback

Author: Kate Pritchard, People Insight

Introduction

In a changing world of work, formulating a strategy to improve the employee experience is critical to attracting, retaining and getting the most from employees. Focusing on the experience for every employee should be a priority for HR teams if they want their organizations to thrive.

This guide discusses the importance of collecting employee feedback and how to obtain it, as well as the strategies to translate feedback into an improved employee experience. It should be reviewed with other parts of the series on employee experience:

• Employee Experience: What It Is, Why It Matters
• Factors Contributing to a Positive Employee Experience
• Optimizing the Employee Experience Across the Employee Lifecycle