A new supervisor should receive appropriate training to minimize liability risks for the organization and to achieve business goals. An employer should strive to provide its new supervisors with the greatest amount of training possible.
A supervisor should be trained on the organization's internal policies, procedures and processes. This includes training on a supervisor's role in enforcing the organization's employee handbook, if applicable, and any other policies or procedures, including those regarding equal employment opportunity, anti-harassment, voluntary open door, ethics and code of conduct, disciplinary procedures and timekeeping policies.
A prudent employer should also invest in comprehensive labor and employment law training. Additional training may include stress management, basic management techniques and maintaining a union-free workplace.
Always enforce attendance policies with respect to training. A number of states have specific requirements for training new supervisors. Also, ensure that training records are kept according to applicable federal, state and local laws, and in accordance with internal policies and procedures. This will assist the employer in minimizing liability risks stemming from potential enforcement actions or civil lawsuits.