Transitioning to AI: Six Methods and Types of Essential Employee Training

Author: Ben Eubanks, Lighthouse Research & Advisory

Introduction

Leaders cannot escape the constant headlines focused on AI. From the impact on our daily personal lives to the impact on the workplace, there is no shortage of discussions on what is possible with this innovative technology. Yet even when job functions require human oversight, AI technology is disrupting various industries.

For instance, factory workers may not use computers in their daily tasks, leading to the assumption that they are shielded from algorithms. Yet many of these employees are now protected by AI tools using computer vision to prevent accidents before they happen. AI technology is even impacting the medical field. For instance, in highly paid, specialized roles, doctors leverage AI and augmented reality tools to overlay virtual surgical procedures onto patients during complex surgeries. Each of these examples demonstrate just how far AI has extended into the workplace.

However, to obtain all the benefits AI offers, organizations must invest in training their workforce on its capabilities, applications, and how to balance human tasks and intelligent automation.

This guide explores how organizations can maximize benefits from training employees on AI tools and outlines key principles for effective learning.